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AI web bot

Turn your website into a 24/7 conversational experience. AI Web Bots instantly engage visitors, answer questions, capture leads, and automate support — all in real time.

AI bots

Why use AI web bots?

Instant visitor engagement

Engage visitors instantly as soon as they arrive on your website. Provide real-time answers and guidance without any delay.

AI-powered conversations

Enable natural, human-like conversations using advanced AI. Understand user intent and respond with accurate, contextual replies.

24/7 availability

Stay available for your customers around the clock. Handle queries and capture leads even beyond business hours.

Lead capture & qualification

Automatically collect visitor details and key information. Qualify leads intelligently to help your sales team focus better.

Smart agent handoff

Transfer complex conversations to live agents automatically. Ensure smooth customer experience without losing context.

Smart AI web chat widget

Instant conversations that convert visitors into leads

Engage your website visitors with an intelligent AI-powered chat widget that greets users, collects basic details, and instantly starts meaningful conversations — all in a clean, branded interface.

Friendly first interaction

Welcome visitors with a personalized greeting and encourage them to ask questions instantly.

Smart lead collection

Collect essential details like name and email before starting the conversation to qualify users early.

AI-powered assistance

Answer questions accurately using AI-driven conversations tailored to user intent.

Fast & responsive experience

Lightweight widget loads instantly and works smoothly across devices.

Human handoff ready

Automatically transfer chats to live agents whenever human support is required.

AI-powered web chat widget
AI chatbot with human handoff

AI chat that feels human

Instant, intelligent conversations on your website

Deliver real-time, AI-powered chat experiences that help you engage website visitors the moment they arrive. AI Chat understands user intent, responds naturally, and provides accurate answers—ensuring every interaction feels smooth, helpful, and human.

With an intuitive chat interface, your business can guide users to the right information, products, or services without delays. Whether visitors have questions about pricing, features, or support, AI Chat ensures they get instant assistance at every step.

Built to handle growing volume, AI Chat reduces response times, improves customer satisfaction, and hands off conversations to live agents whenever needed—helping you build stronger connections and drive better outcomes.

Customize your chat experience

Match your brand, control the conversation

Your AI chat widget should look and feel like part of your brand — not a generic third-party add-on. Customize colors, logos, welcome messages, and conversation starters to match your website design.

Control every detail of how the chat behaves: set business hours, configure auto-greetings, choose which pages trigger the widget, and define when to collect visitor information versus jumping straight into the conversation.

Built to handle growing volume, AI Chat reduces response times, improves customer satisfaction, and hands off conversations to live agents whenever needed — helping you build stronger connections and drive better outcomes.

Chat widget customization options

Frequently Asked Questions

An AI chatbot for WhatsApp is a software bot connected to your WhatsApp Business API account that automatically responds to customer messages, qualifies leads, answers FAQs, and routes conversations to agents — 24/7, without human intervention.
Yes. TextNow's AI Studio provides a no-code visual builder where you drag and drop conversation nodes to design your bot flow. No programming knowledge is required to build, test, and deploy a WhatsApp chatbot.
An AI web bot is a chatbot embedded on your website that engages visitors in real time, answers questions, and captures leads automatically. TextNow's AI bots can be deployed on your website and across WhatsApp, Facebook, and Instagram from one platform.
TextNow's AI bots detect when a conversation needs a human touch — either by the customer asking for one, or by the bot reaching the limits of its knowledge — and instantly transfer the chat to an available agent with full conversation history preserved.

Your competitors are already automating. Are you?

Every hour your team spends switching between messaging apps is an hour not spent closing deals or solving problems. TextNow puts WhatsApp Instagram Email and every channel in one place - with AI that qualifies leads and answers questions while you sleep.

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TextNow is the omnichannel customer engagement platform that unifies every conversation — WhatsApp, Instagram, Facebook, Email, Telegram, and web — into one intelligent workspace with built-in AI automation, live chat, and campaign tools.

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