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Simple, transparent pricing

No per-feature add-ons. No hidden surprises. Every plan includes the AI chatbot builder, omnichannel inbox, and WhatsApp Business API. Contact us for a custom quote.

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Starter

For small teams getting started with WhatsApp automation

Custom

Contact us for pricing

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  • 1 WhatsApp Business number

  • Up to 3 agent seats

  • AI chatbot builder (AI Studio)

  • Omnichannel inbox (WhatsApp + web chat)

  • 1,000 conversations / month

  • Basic analytics dashboard

  • Email support

  • Broadcast campaigns
  • CRM integrations
  • Dedicated onboarding
  • SLA support

Growth

For growing businesses ready to automate at scale

Custom

Contact us for pricing

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  • Up to 3 WhatsApp Business numbers

  • Up to 15 agent seats

  • Full AI chatbot builder (AI Studio)

  • Omnichannel inbox (all channels)

  • Unlimited conversations

  • WhatsApp broadcast campaigns

  • Automation & conversation routing

  • CRM integrations (HubSpot, Salesforce)

  • Advanced analytics & reporting

  • Priority email & chat support

  • Dedicated account manager
  • Custom integrations
  • SLA guarantee

Enterprise

For large teams needing custom deployment and compliance

Custom

Tailored to your needs

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  • Unlimited WhatsApp numbers

  • Unlimited agent seats

  • Full platform access

  • Custom AI model training

  • Unlimited broadcast campaigns

  • Advanced automation workflows

  • Custom CRM & API integrations

  • Role-based access control

  • Dedicated account manager

  • SLA guarantee

  • 99.9% uptime SLA

  • Custom onboarding & training

Plan comparison

See exactly what's included in each plan

FeatureStarterGrowthEnterprise
WhatsApp Business API
AI chatbot builder
Omnichannel inboxWhatsApp + webAll channelsAll channels
Agent seats3Up to 15Unlimited
Conversations / month1,000UnlimitedUnlimited
Broadcast campaigns
Automation & routing
CRM integrations
Custom integrations
Dedicated account manager
SLA guarantee
Custom AI training

Pricing FAQ

TextNow's pricing is customized to your business size, number of conversations, and features required. Rather than fixed monthly tiers, we work with you to build a plan that fits your actual usage - so you're not paying for capacity you don't use. Contact our team for a personalized quote.
Yes. TextNow offers a 14-day free trial with no credit card required. You can set up your account, build your first AI chatbot, and start testing on WhatsApp - all without any commitment. The trial includes access to the AI Studio, omnichannel inbox, and core automation features.
A conversation is defined as a 24-hour messaging window with a single customer contact. All messages exchanged with that contact within a 24-hour window count as one conversation. This aligns with WhatsApp Business API's session-based billing model.
TextNow's plan price covers the platform itself. WhatsApp Business API messaging fees (Meta's per-conversation charges) are passed through at cost and billed separately based on your conversation volume and country. Our team will walk you through expected messaging costs during onboarding.
Yes. You can upgrade your plan at any point during your subscription. Downgrading is also available at the end of your billing cycle. Our account team can help you assess which plan makes sense as your usage evolves.
Yes. Customers who commit to annual billing typically receive a meaningful discount compared to month-to-month pricing. Contact our sales team to discuss the specifics for your plan.

Explore the platform

Not sure which plan is right for you?

Our team will walk you through the platform, understand your requirements, and recommend the right fit for your business.

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TextNow is the omnichannel customer engagement platform that unifies every conversation — WhatsApp, Instagram, Facebook, Email, Telegram, and web — into one intelligent workspace with built-in AI automation, live chat, and campaign tools.

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