Terms of Service for TextNow

1. eDelta Corporation

eDelta Corporation (“TextNow,“, “we,“ “us,“ or “our“) offers Software as a Service (SaaS), enabling customers to store, manipulate, analyze, and transmit messages between their business systems and their clients across various messaging channels provided by TextNow and third parties (“Service“). A Customer refers to an entity with whom TextNow has entered into an agreement to provide the Service.

The TextNow Terms and Conditions constitute an agreement between the Customer and TextNow, collectively referred to as the “Parties“ and individually as a “Party.“ This Agreement comes into effect on the date the Customer registers for a TextNow account via the TextNow website.

By registering for a TextNow account, you confirm your understanding of these terms, and you may only use the site and the services either (i) on behalf of an organization or (ii) if you are an individual acting wholly or mainly for business purposes. You must not use the site or the services if neither (i) nor (ii) applies to you. Please ensure that you possess the requisite authority to bind to this agreement on behalf of an organization or as an individual before proceeding.

In the event of any violation of the terms by a customer, we retain the right to terminate accounts or restrict access without prior notice. If you do not agree to these terms, kindly refrain from using our Services.

eDelta Corporation /TextNow retains the authority, at our sole discretion, to remove Content and Accounts. This includes any Content deemed unlawful, offensive, threatening, libelous, pornographic, obscene, or otherwise objectionable, or that infringes upon any party’s intellectual property rights or violates these Terms and Conditions. However, we are not obligated to take such action.

eDelta Corporation reserves the right to decline service to any individual for any reason, at any time.

By utilizing any aspect of TextNow including the website, the customer acknowledges that they have reviewed, accepted, and agreed to abide by the terms and conditions outlined in this agreement, subject to amendments from time to time. If the customer does not consent to and accept the terms of this agreement, they must promptly discontinue any further use of the TextNow, including any associated components. The customer assures TextNow that they possess the legal capacity to enter into this binding agreement. If the customer is utilizing the TextNow platform on behalf of another entity, they hereby confirm to TextNow that they are duly authorized to bind such entity to this agreement.

2. TextNow

The provisioning of the TextNow platform is contingent upon the Customer's adherence to the terms and conditions outlined in this Agreement. eDelta Corporation will provide access to the TextNow Platform to the Customer based on the terms and conditions specified herein, under the following conditions:

The Customer has reviewed, accepted, and is compliant with their obligations as stipulated in the relevant terms of use concerning all applicable Third-Party Messaging Platforms, Pre-Integrated Third-Party Business Applications, and Custom-Integrated Business Applications.

The Customer has undertaken all necessary measures to facilitate interoperability between the TextNow Platform and all relevant Third-Party Messaging Platforms, Pre-Integrated Third-Party Business Applications, and Custom-Integrated Business Applications. This includes obtaining the requisite approvals and API keys, either directly or through the Customer's Clients, to access these messaging channels for business purposes.

3. Acceptance of Conditions

These Terms and Conditions constitute a legally binding agreement between you, whether acting individually or on behalf of an entity (“you”), and TextNow, operating under the name eDelta Corporation (“TextNow“, “we”, “us”, or “our”), governing your access to and utilization of the https://www.app.textnow/ website, as well as any other media form, channel, mobile website, or mobile application associated, linked, or otherwise affiliated with it. We are a registered entity in India, with our registered office located at eDelta Corporation, 1009, Satyamev Eminence, Near Shukan Mall, Science City, Ahmedabad, Gujarat 380060. By accessing the site, you affirm that you have thoroughly read, comprehended, and agreed to abide by all of these Terms and Conditions, including the User Agreement posted on the site, which are integrated into these Terms and Conditions. WE EXPRESSLY PROHIBIT YOU FROM USING THE SITE, AND YOU MUST QUIT IMMEDIATELY, IF YOU DO NOT ACCEPT ALL OF THESE TERMS AND CONDITIONS.

Additional terms and conditions or documents that may be published on the Site periodically are explicitly incorporated herein by reference. We retain the unilateral right, at our discretion, to amend or modify these Terms and Conditions periodically. We will notify you of any such alterations by updating the “Last updated” date of these Terms and Conditions, and you hereby waive any entitlement to receive individualized notice for each such amendment. It is your responsibility to review the applicable Terms each time you access our Site to understand which Terms are applicable. Your continued use of the Site after the posting of any revised Terms and Conditions constitutes your acceptance of such revised Terms and Conditions.

The information presented on the Site is not intended for distribution to, or utilization by, any individual or entity in any jurisdiction or country where such distribution or utilization would violate the law or regulations, or impose any registration obligation on us within that jurisdiction or country. Therefore, individuals accessing the Site from other locations do so voluntarily and are solely responsible for adhering to local laws, to the extent that such laws are applicable.

The Site is not structured to adhere to industry-specific regulations, such as the Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc. Therefore, if your activities fall under the purview of such regulations, you are advised not to utilize this Site. Additionally, the Site must not be employed in any way that contravenes the Gramm-Leach-Bliley Act (GLBA).

The Site is designed for individuals aged 13 and older. Minors, typically individuals under 18 years of age, are required to obtain explicit permission from their parent or guardian in their respective jurisdiction to access and use the Site. If you are a minor, your parent or guardian must review and agree to these Terms and Conditions on your behalf before you can access the Site.

4. Ownership of Intellectual Property

Unless explicitly stated otherwise, all content and assets on the Site, including but not limited to source code, databases, software, website designs, audio, video, text, photographs, graphics, trademarks, service marks, and logos, are the exclusive property of eDelta Corporation/TextNow. These assets are either owned or controlled by us, or licensed to us, and are protected by copyright, trademark, and other intellectual property laws of the United States, international copyright laws, and international conventions against unfair competition.

The Content and Marks available on the Site are provided "AS IS" and are intended solely for your personal information and use. Except as expressly permitted in these Terms and Conditions, you may not copy, reproduce, aggregate, republish, upload, post, publicly display, encode, translate, transmit, distribute, sell, license, or otherwise exploit any part of the Site, Content, or Marks for any commercial purpose without our express prior written consent.

If you meet the eligibility criteria to access the Site, you are granted a limited license to use it, including downloading or printing portions of the Content for personal, non-commercial use. We reserve all rights not expressly granted regarding the Site, Content, and Marks.

5. User Declarations and Assurances

By accessing the Site, you hereby affirm and assure that:

During registration, I provided truthful, accurate, up-to-date, and complete information.

You commit to ensuring the accuracy of such information and promptly updating it as needed.

You possess the legal capacity to abide by these Terms and Conditions.

You are not younger than 13

You are not considered a minor in your jurisdiction of residence, or if you are a minor, you have obtained parental consent to utilize the Site.

You will refrain from accessing the Site through automated or non-human methods, including bots, scripts, or any other automated means.

You will refrain from utilizing the Site for any unlawful or unauthorized purposes.

Your use of the Site will not contravene any applicable laws or regulations.

If you furnish information that is discovered to be false, inaccurate, outdated, or incomplete, we retain the right to suspend or terminate your account and bar access to the Site, either temporarily or permanently, without additional notice.

6. User Registration Process

In order to utilize specific functionalities of the Site, registration may be required. You consent to keeping your password confidential and acknowledge accountability for all actions taken using your account and password.

If we determine, at our sole discretion, that a selected username is unsuitable, offensive, or otherwise inappropriate, we reserve the authority to revoke, reclaim, or alter it.

7. Third-Party Websites and Contents

The Site may include links to other websites or third-party applications, software, images, text, graphics, music, videos, articles, and additional content. Concerning such Third-Party Websites or Third-Party Content, we do not investigate, monitor, or verify the truthfulness, suitability, or accuracy of such content. Consequently, we disclaim all responsibility regarding Third-Party Websites accessible through the Site or Third-Party Content available through the Site, including the accuracy, opinions, reliability, privacy policies, and other provisions of such content.

The presence of Third-Party Content on the Site or the inclusion of links to Third-Party Websites does not imply our endorsement or endorsement. Visiting Third-Party Websites or using/installing Third-Party Content voids these Terms and Conditions. You undertake these actions at your own risk. It is your responsibility to review the terms of service, privacy policies, and other regulations of each website you access through the Site, as well as any applications you use or download from the Site.

We assume no responsibility for transactions conducted on Third-Party Websites; any purchases made there are solely between you and the third party. You acknowledge that we do not endorse any products or services offered on Third-Party Websites and agree to hold us harmless from any damages you may suffer from using such products or services. Furthermore, you agree to indemnify us against any losses or damages arising from Third-Party Websites or Third-Party Content.

8. Charges and Payment Procedures

We accept Visa and Mastercard as forms of payment

Some of our services may require a purchase or payment of a fee. By using the Site, you agree to provide accurate and current account and purchase information for all transactions conducted on it. It is your responsibility to ensure that your account and payment details, including your email address, payment method, card information, and expiration date, are kept up to date to facilitate transactions and communication.

You will receive invoices through an online billing account for purchases made on the Site. The purchase price will include any applicable sales tax. You must make all payments in USD or GBP, and we maintain the right to alter prices at any moment.

By granting us permission to charge your chosen payment method based on the current pricing, you agree to cover all expenses and fees related to your purchases. You also agree to recurring fees associated with your purchase, which do not require your permission for each transaction until cancellation.

Even after payment initiation, we reserve the right to rectify any inaccuracies or errors concerning the price. Additionally, we retain the right to reject any orders made through the website.

9. Provisions of Services

We offer a platform interface and a suite of services that allow you to subscribe and utilize them for creating, modifying, and maintaining chatbot programs in their existing state, thereby potentially improving your business processes.

Upon completing the registration process, you will gain access to the platform and its associated functionalities, as governed by the terms detailed in this document.

Various platform policies, hereby referenced and constituting part of these Terms, govern your usage of the services. TextNow can integrate with these policies. These platform policies include: These platform policies include:

Twilio: https://www.twilio.com/en-us/legal/tos

Textmagic: https://www.textmagic.com/terms-of-service/

WhatsApp: https://www.whatsapp.com/legal/business-terms/

Facebook: https://developers.facebook.com/policy

Messenger: https://www.facebook.com/policies_center/

Instagram: https://help.instagram.com/581066165581870/

You are solely responsible for complying with any platform policies you choose to integrate with TextNow. TextNow disclaims any responsibility, whether legal or otherwise, for users access to the bot and the generated data. By using the platform, you implicitly consent to and accept all of the terms and conditions outlined below. Failure to comply with these Terms may result in the termination of your access to the platform and its services. Your use of the Services indicates acceptance of some or all of these Terms, which remain in effect while you use them. These Terms encompass all clauses contained in this document, as well as the Privacy Policy and Data Processing Agreement.

10. Changes to Service and Fees

At any time, with or without prior notice, eDelta Corporation/TextNow reserves the right to modify, suspend, or discontinue the Service.

With a 30-day notice period, eDelta Corporation/TextNow reserves the right to revise our monthly or annual fees. We will notify subscribers via email of any fee adjustments, and we will update the pricing page at https://www.textnow/pricing accordingly.

eDelta Corporation/TextNow reserves the right to update the Terms of Service on a regular basis without prior notification. The latest version of the Terms of Service will apply to any updates, modifications, or additions to the current Service, including the introduction of new tools and resources. Your continued use of the Service following such changes will constitute acceptance of the updated terms.

11. Trial Period

We provide a 30-day complimentary trial period to new users who sign up on the Site. We will not apply any charges to the account during this period, and the subscription will remain inactive until we upgrade it to a paid version at the conclusion of the trial period.

12. Forbidden Actions

You may access and use this site solely for the purposes for which we have designated it. Commercial use of the Site is prohibited unless expressly authorized by us.

As a user of the Site, you agree to refrain from:

1. Without our prior consent, systematically gather information or content from the Site to compile it into a database, directory, collection, or compilation.

2. Deceive or mislead us or other users, particularly when attempting to obtain passwords or other sensitive account information.

3. Circumvent or disable the Site's security measures.

4. Disparage or harm the Site or us.

5. Use the information on the website to harm, mistreat, or injure others.

6. Abuse our support services or submit false reports.

7. While using the website, disregard any rules or laws.

8. Without permission, frame or link to the website.

9. Post spam, malware, or other objectionable content.

10. Use automated tools to interact with the Site.

11. The copyright notices should be removed from the content.

12. Impersonate another user.

13. Send methods for gathering information.

14. The website's operations will be disrupted.

15. Mistreat our agents or staff.

16. Attempt to circumvent site access restrictions.

17. Replace or replicate the Site's software.

18. Reverse engineer the Site's software.

19. Use automated mechanisms to access the Site.

20. Use the site's purchasing or buying agents.

21. Collect user data for unauthorized emails or fake accounts.

22. Utilize the Site for profit or competition with others.

23. Give away or sell your profile.

Failure to adhere to these conditions may result in termination of your access to the Site.

13. Email and Web Support

Customers can typically access TextNow's technical support services from 9:00 a.m. to 6:00 p.m. EST (GMT -5) on weekdays, excluding holidays observed by TextNow. Support is available via email support, through the website's chat widget, or by contacting us at sales@textnow.ai.

14. Limitation of Liability

In no event shall we, our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including but not limited to lost profit, lost revenue, loss of data, or other damages resulting from your use of the site, even if we have been advised of the possibility of such damages.

Our liability to you for any cause whatsoever, regardless of the form of the action, will always be limited to the lesser of the amount paid, if any, by you to us during the two (2) month period prior to any cause of action arising, or $20.00 USD. Some U.S. state laws and international laws may not allow limitations on implied warranties or the exclusion or limitation of certain damages. If such laws apply to you, some or all of the above disclaimers or limitations may not apply, and you may have additional rights.

15. Term and Termination

TextNow does not offer warranties regarding:

TextNow and its affiliates do not accept liability for any direct, indirect, incidental, consequential, special, exemplary, punitive, or other damages resulting from or associated with your use of the Service. If you are dissatisfied with the Service, your sole recourse is to discontinue its use.

Term: This Agreement commences on the Effective Date and remains in force until your subscription is terminated as per the terms agreed upon during signup on the TextNow website. If the Customer has chosen an ongoing subscription, it will automatically renew upon expiry for the same duration, at the prevailing subscription rate specified on the TextNow Website.

16. Termination for Convenience

At the end of your current Term, either Party may choose to cancel this Agreement and your subscription to TextNow services by providing notice at least thirty (30) days in advance of the end of said Term. It should be noted that your subscription will automatically renew for a Term equal to the expiration Term unless both this Agreement and your subscription are terminated accordingly.

The customer holds the responsibility for terminating their account correctly. To cancel your account, simply send an email. This cancellation will lead to the deactivation or deletion of your account, along with any associated content. Once the account is canceled, it cannot be reinstated. However, within the 90-day grace period following the account's cancellation, the consumer may opt to reactivate it. After this period, the account deletion process will commence, resulting in the loss of any data associated with an existing TextNow account. Please keep this in mind. Although you can cancel at any time, you remain liable for all fees incurred up to that point, including the full amount owed for the current month. There will be no further charges upon cancellation.

Before suspending or canceling your account, TextNow will make reasonable efforts to notify you via email about the change. If you suspect any fraudulent, abusive, or illegal activity, you may report it to the appropriate law enforcement authorities to request termination of your service usage. TextNow will not be liable to you or any other party for any changes, suspensions, or terminations of the Service.

17. Refunds and Termination Fees

If you choose to terminate this Agreement before the end of your Term, there will be no reimbursement or credit for Fees. In the event of early termination by either party, you are responsible for paying any unpaid fees for the remainder of your Term and any other outstanding amounts owed to TextNow. However, if you terminate the Agreement due to a material breach by TextNow, you will not be obligated to make any payments. Instead, you must notify TextNow of the breach in advance, and allow at least thirty (30) days for a reasonable correction.

18. Shipping

Shipping is not required, as we provide digital service.

19. Contact US

To address any concerns regarding the Site or to obtain additional information about its usage, please reach out to us at:

eDelta Corporation

1009, Satyamev Eminence,

Near Shukan mall, Science City,

Ahmedabad, Gujarat 380060 India

Phone: (+91)931-670-7100

Email: sales@textnow.ai